Heating & Cooling Customer Reviews
I called C&C on March 6 2015 to just get an estimate on having my hot water heater replaced to my surprise the job was actually done that same day. Dylan was the service tech and I just wanted to let the company know that he was very pleasant and efficient and answered all of my questions and then some. Most people jump to write negative reviews and few people would take the time to write positive ones so I wanted to do just that !!!!! I would recommend both C&C and Dylan to service their homes 🙂
We can’t thank you enough for your prompt & efficient service! After our heating system failed Lou DeFalco was able to come to our home within an hour of our call and explained the process in detail. His team arrived the next day to install our new furnace & AC systems & hot water heater. They were extremely knowledgeable, professional & courteous. Will highly recommend your company!
I would highly recommend C&C , especially Paul. He was a pleasure to deal with. I would hire him to work for me.
Our 44 year old furnace was red tagged by the gas company on a specially cold night.
It seems that the plenum had huge gaping holes in it filling with gas before igniting. Which prompted me to call them (NJNG) in the first place. We froze for a few days before I remembered that Costco had a furnace set up in their Hazlet store. Calling the number listed, we were called back by C&C Heating & Air Conditioning. A salesperson came to our home the same day who gave us options and cost to replace the old unit. They had one at their shop, setting up an install for the next day.
The technicians were professional. They put on shoe coverings each and every time they left and entered our home. They covered the work area as well as the surrounding areas.
After the install, we ran the unit for a while when we heard a strange vibrating sound that was annoying. Calling C&C, they sent technicians for the next few days trying to figure out the source of the noise.
The Service Manager came to us as well and also couldn’t figure it out.
At no time, not one employee, technician, ext. ever gave me a hard time, even after calling them with frustration I exhibited many times.
We were then, after many man hours, had a new furnace installed. Glad to say its quiet and runs very well.
I highly recommend C&C for any work that you may need.
Finally we are enjoying clean air inside our home. The heating unit is so quite that one cannot make out that it is operating. Very happy with the entire process and outcome.
Pat & Mike put in a 14 hour day with near zero degree conditions & did not stop until both furnace & water heater were up & running!!!
They knocked it out of the park!
Lou was very informative and patient in explaining the project and the reasons for the needed corrections for work done previously by a competitor that was not to code. We were impressed with the professionalism of both Lou and the team that arrived.
Your representative Eddie explained the whole thing. To our great surprise he was patient and very knowledgeable. Mike showed up as we were told and proceeded to replace the heater. He worked quietly, no mess and did a great job. Thank you for sending fine men to our house.
Professionally handled throughout process. Extremely cooperative, Paul always quick to respond to any questions and helpful in finalizing decision.
Techs were courteous. Like the fact they all introduced themselves immediately. Work done quickly, cleanly and in professional manner.
All of the workers were very professional & cleaned up & removed all materials from both houses. They explained everything I asked them. They were great.